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Title: | The relationship between the application of knowledge management processes and the improvement delivery of information services among Yemeni university librarians by using structural equation modeling (SEM) | Authors: | Saleh, Hanan Hamood | Supervisor: | Noor Hasrul Nizan Mohammad Noor, Ph.D Sharifah Nur Amirah Sarif Abdullah, Ph.D |
Subject: | Knowledge management -- Yemen Organizational learning -- Yemen Structural equation modeling |
Year: | 2021 | Publisher: | Kuala Lumpur : Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2021 | Abstract in English: | This study investigates the knowledge management perception of the Yemeni academic libraries by librarians and the factors that contribute to improve the delivery of information services. As the scope of the knowledge management is wide, this study was confined only to the knowledge creation and sharing processes of knowledge management. Data were collected from 289 librarians of twenty-nine libraries in the Yemeni universities using self-administered questionnaires and were analyzed using the Social Sciences Statistical Package (SPSS) and Structural Equation Modeling (SEM). The study found that the positive effective of knowledge sharing on the improvement in the delivery of information services indicates a good atmosphere of confidence and mutual relationship. Also, the results showed that the positive effect between knowledge creation process and knowledge sharing process on librarians' attitude indicates their concern of their status and image. Furthermore, the study found that the high level of confidence of librarians that their expertise will only be used properly and for the benefit of each other. It also indicates that they can depend on each other when they are looking for new knowledge or need help. In terms of the theoretical contribution, the study integrates both knowledge management processes and organizational climate perspectives to develop a theoretical model that explain the concept of the improvement in the delivery of information services. From the practical contribution perspective, fills the gab in literature on knowledge management process particularly in academic institution in Yemen. | Call Number: | t HD 30.2 S163R 2021 | Kullliyah: | Kulliyyah of Information and Communication Technology | Programme: | Doctor of Philosophy in Library and Information Science | URI: | http://studentrepo.iium.edu.my/handle/123456789/10752 |
Appears in Collections: | KICT Thesis |
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t11100393284HananHamoodSaleh_24.pdf | 24 pages file | 390.51 kB | Adobe PDF | View/Open |
t11100393284HananHamoodSaleh_SEC.pdf Restricted Access | Full text secured file | 4.96 MB | Adobe PDF | View/Open Request a copy |
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