New normal practice in school resources centre during covid-19 in secondary schools in Wilayah Persekutuan Kuala Lumpur

Abstract

This dissertation reports the new normal practices in School Resources Centre (SRC), during the COVID-19 in Secondary Schools in Wilayah Persekutuan Kuala Lumpur. The research has explored some of the circumstances and practices in the SRC new-normal era of the pandemic. The objectives of the research were to explore the current situation and practice in SRCs during the new-normal era, to identify the SRC exit plan to operate during the COVID-19 pandemic, and to identify some of the challenges faced by Library Media Teacher (LMT) during this period. The research questions were also formulated based on the objectives. Survey questionnaires and interviews were applied to gather the data used for the research. The population of the research comprised all the LMT in secondary schools around Wilayah Persekutuan Kuala Lumpur. The questionnaires were distributed to the 104 LMT through their school email, of which only 82 responded and three of them also agreed to be interviewed. The findings of the research have provided an overview of the real situations in the SRC and its readiness in adapting to the new normal practices during the COVID-19 crisis. The findings will also be of great benefit to institutions that are interested in developing policies and practices regarding the COVID-19 pandemic. The long-term benefits of the research will provide some sort of recommendations for the SRCs to seek improvements in aligning their roles in supporting quality education and information services during the COVID-19 crisis in their school community.