The influence of quality under supply chain management on Kuwait food industry

Abstract

Supply chain management (SCM) has been well-known to strongly influence the company’s performance. This research investigated the influence of quality under SCM in Kuwaiti food manufacturing industries where an effective SCM is highly expected. The study compares five factors that have been suggested by the literature review to be the measuring factors in SCM for the performance of the company. The factors are quality, time, information, flexibility and integration. The stud is carried out using quantitative research method through a questioner that is distributed to candidate who live in Kuwait and works in the food industry. The collected information is analysed carefully using Statistics Packaging for Social Science (SPSS) and several tests are performed. The conducted tests show that the most significant factor to affect the performance of the company in the SCM is quality. The correlation test’s results showed that the correlation value between quality and time is 0.923 which is the highest among all factors. The findings were presented to support the hypotheses and to select in which order the appointed factors should be prioritized to improve the performance of an organization. The study indicated that quality and time in SCM are the most significant factors to affect the improvement of performance of the company in the food industry.